Athens County 911 Emergency Communications

Our Core Values

Teamwork

Our team is committed to supporting one another, demonstrating loyalty, and caring for each other both personally and professionally. We value and recognize each individual’s unique skills, talents, and contributions. We place our trust in one another to prepare diligently, always prioritizing the reputation and integrity of the Athens County 9-1-1 team. 

 Safety

We fully acknowledge the critical role we play in the emergency response system, and we are committed to ensuring the safety of our citizens and first responders. Equipped with state-of-the-art technology, extensive training, and a dedicated team, we actively mitigate risks to the public and our personnel during fires, police incidents, and medical emergencies.

Excellent Customer Service

We aim for excellence in everything we do, with our interactions with those we serve being our top priority. We take pride in delivering high-quality service to our community and first responders, striving to uphold the highest standards of excellence.

Integrity

We value honesty and integrity in our employees. They help build public trust and establish a strong foundation for future relationships, both within the organization and with external partners. We are committed to honoring our commitments, keeping promises to one another, and being truthful in all our actions and communications.

Accountability

Above all else, we recognize that we are here to meet the public's needs, and therefore, we take responsibility for our decisions and actions.  We recognize the gravity of our decisions in determining the outcome of an incident and the importance of making sound decisions, exercising good judgment, and collaborating with our team to achieve the best possible outcome.

Respect/Trust

We are dedicated to cultivating a workplace where trust and respect serve as the cornerstones of our culture. Open, honest communication is vital, and we commit to actively listening and genuinely understanding one another. 

Professionalism

We are committed to delivering exceptional quality while encouraging both personal and professional growth. Through ongoing training, we continuously enhance our skills and knowledge across all aspects of our work. Our team’s success depends on maintaining a positive attitude and demonstrating dedication to customer service. We hold our members to the highest standards of professionalism, expecting them to conduct themselves in a manner that reflects the vital role of an Athens County 9-1-1 Dispatcher.